**We regret that any edible products cannot be returned once purchased. This includes edible designer sheets and other edible products Terms of Sale Terms and Conditions EFFECTIVE MAY 1ST 2014, MINIMUM PURCHASE ORDER IS $75 FOR ALL ORDERS.SEE MINIMUM FOR WHOLESALE BELOW. All orders under $150 include a handling charge plus shipping. The handling charge is $15.Orders over $150 have no handling charge For retail, just order from website Minimum order applicable to wholesale accounts only: Minimum order for wholesale accounts start from $500 and up depending on items ordered an discount given. All wholesale orders below $150 will not be honored. All wholesale orders are invoiced or placed online with special login and wholesale coupon, .
Terms: Wholesale shipments outside the US are F.0.B. For retail online orders for delivery outside the US,please contact us for your shipping rate and to be invoiced for additional international shipping.
Availability: All items in stock will ship within 7-10 business days, weekends and holidays not included.Backordered items will ship when they become available.If you place an order online for an out of stock item, order will ship when it becomes available. Bulk orders require longer lead and production time in addition to shipping.Wholesale orders will be notified of order lead time at the time of order.
Claims:Please inspect your shipment carefully upon delivery and count the number of cartons /items received. Any claim for damage must be made directly with carrier.Be sure to keep all packaging material and outer cartons for inspection. All damage claims must be reported within 3days. Taxes and Duties :For international shipments, you the importer /buyer are responsible for all duties ,tarrifs imposed by your country of imports customs.
Shipping: We are not liable for any shipping delays incurred by the carrier.Please make sure your shipping address is correct. Otherwise, your package will be lost.
Shipping Disclaimer:Sweet Dekor shall not be held liable for any interruption of shipping/delivery service (domestic and international) due to causes beyond its control, including, but not limited to, the following: the unavailability or refusal of a person to accept delivery of the shipment, disruptions in air or ground transportation networks and national disasters, etc. Additionally, the shipping carrier reserves the right, in its sole discretion to refuse delivery of a shipment if it feels there is a risk of loss or damage arising from the release of the package.
Returns:For proper food safety, no returns are accepted on edible products. ie edible designer prints,royal icing decorations,cupcake prints,gumpaste flowers,cake toppers Items marked all sales final are FINAL,no returns. Open packages are not accepted and are not returnable. Seasonal and Holiday items are NOT RETURNABLE.
Shortages:Any shortage claim must be reported within 3days of receipt.No credit will be issued without prompt reporting and with our written confirmation. Please check your carton or package carefully prior to claim.
Special requests/Custom items:All orders that require alterations to our standard products or custom items are subject to minimum quantities and order requirements. Contact us so we can provide what you need.
Prices are subject to change due to the volatility of raw materials prices,transportation/energy costs and fuel surcharges.Prices are subject to change without notice. For wholesale orders that are invoiced, orders must be paid 48hours after the invoice is sent .International retail orders that are invoiced with international shipping must also be paid within 48hours after invoicing.Any custom retail orders invoiced must also be paid within 48hours after invoicing. Please contact us with any questions.
We ship worldwide. Payment by Credit Card, Paypal,Western Union, Money Transfer ,Bank Transfer STORE MINIMUM PURCHASE IS $150.CREDIT CARD,PAYPAL,WESTERN UNION,MONEY TRANSFER.MINIMUM ORDER IS $150,WITH COUPONS APPLIED. THIS IS FOR BOTH USA AND INTERNATIONAL CUSTOMERS NOTE FOR EDIBLE PRINTS CUSTOMERS LEAD TIME IS 5-14 BUSINESS DAYS.SOME MOLDS ALSO MADE UPON PURCHASE AND HAVE SAME LEAD TIME. WHOLESALE ORDERS WILL TAKE LONGER FOR INCREASED QUANTITIES.PLEASE MAKE SURE YOUR ADDRESS IS CORRECT,OTHERWISE YOUR PACKAGE WILL BE LOST.